Warranty Policy
Our Commitment
SaberBros stands behind the quality of every saber we sell. We want you to feel confident when ordering from us, knowing that real people are backing your purchase.
Lifetime Warranty — What We Cover
Every SaberBros saber is backed by a Lifetime Warranty against manufacturing defects and electronic failures, for as long as you own it. Covered issues include:
- Manufacturing defects present at time of delivery
- Soundboard/electronic failures under normal use (not caused by impact)
- Hilt hardware issues — buttons, switches, wiring connections
We'll make it right with replacement parts, repair guidance, or a replacement product depending on the situation.
What Is Not Covered
Because sabers are built for display, cosplay, and light dueling, the following are not covered under the Lifetime Warranty:
- Blade or electronics damage from dueling, sparring, or heavy contact
- Drops, accidents, misuse, or unauthorized modifications
- Normal wear and tear over extended use
How to Make a Warranty Claim
Contact us through our contact page with your order number and a description of the issue. Photos are helpful. We respond promptly and aim to resolve every claim fairly.
Questions
If you're unsure whether your issue qualifies, reach out anyway. We'd rather hear from you and work something out than have a customer left with a product they're unhappy with.